Our order forms collect both personal data (such as name and contact details) as well as credit card information through a secure server. Passwords are available (to recall your personal information, not credit card information) online by email via http://www.mindyourstep.ca/my-account or to view your order history for orders placed at the website. If your email address changes before you are able to obtain a copy of your password, email email@example.com with the new email address. We do not retain credit card information for any longer than it takes to process your order and only a few numbers of your credit card information is stored on the server. We are a Chase Paymentech merchant in good standing and have a flawless transaction record for over 20 years. We process credit card transactions through this payment processing facility directly. We have security policies, rules and technical measures to protect the personal data that we have under our control from: unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our customers’ personal data. You may access a copy of your personal information via http://www.mindyourstep.ca/my-account anytime by providing proof of your identity. Under no circumstances will we refuse to allow you access to your information or to change it. If you have any concerns about your security or privacy please contact firstname.lastname@example.org.